Terms of service
Terms of Service
1. Company Information
This website (www.thestacksystem.eu) is operated by:
Bailey Capital GmbH
Seefeldstrasse 27
8008 Zurich
Switzerland
Email: support@thestacksystem.eu
Throughout these Terms, “we”, “us”, and “our” refer to Bailey Capital GmbH.
By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.
2. Eligibility
By placing an order through this website, you confirm that:
- you are legally capable of entering into binding contracts; and
- the information you provide is accurate and complete.
3. Products
We sell physical consumer products through our online store.
We make reasonable efforts to ensure product descriptions, specifications, images, and pricing are accurate. However, minor variations may occur.
Product performance depends on proper use and individual circumstances. No specific performance improvement or outcome is guaranteed unless expressly stated.
4. Orders and Contract Formation
Placing an order through our website constitutes an offer to purchase.
Your order is accepted only when we confirm dispatch of the goods.
We reserve the right to reject or cancel orders, including in cases of:
- pricing errors;
- stock unavailability;
- suspected fraud;
- payment issues;
- shipping restrictions;
- suspected abuse of our services.
If payment has already been taken for a cancelled order, it will be refunded.
5. Pricing and Payment
All prices are shown in the currency displayed at checkout.
Applicable taxes, duties, shipping charges, and other fees are displayed at checkout where applicable.
Payment is processed securely through approved payment service providers including Shopify Payments, PayPal, and other supported providers.
6. Shipping and Delivery
Shipping terms, delivery estimates, duties, taxes, and customs arrangements are governed by our separate Shipping Policy, which forms part of these Terms.
Delivery times are estimates only and are not guaranteed.
Risk of loss or damage passes to the customer upon delivery, except where otherwise required by applicable consumer protection law.
7. Returns and Refunds
Returns, cancellations, and refunds are governed by our separate Refund & Returns Policy, which forms part of these Terms.
Where applicable law grants mandatory cancellation or consumer rights, those rights remain unaffected.
8. Damaged or Incorrect Goods
Customers should inspect goods promptly upon delivery.
If goods are defective, damaged, or incorrectly supplied, customers should contact us without undue delay at:
We will assess the issue and provide an appropriate remedy in accordance with applicable law.
9. Intellectual Property
All website content, including branding, graphics, product descriptions, logos, text, and website design, is owned by or licensed to Bailey Capital GmbH and may not be copied, reproduced, or used without prior written permission.
10. Website Use Restrictions
You may not use this website:
- for unlawful purposes;
- to interfere with website security or functionality;
- to distribute malware or harmful code;
- to scrape, harvest, or collect website data without permission;
- to infringe intellectual property rights.
We reserve the right to restrict access for misuse.
11. Third-Party Services
Our website may rely on third-party platforms, payment processors, logistics providers, analytics providers, and linked services.
We are not responsible for third-party services beyond our reasonable control.
12. Limitation of Liability
Nothing in these Terms excludes liability where exclusion is not permitted by applicable law.
To the maximum extent permitted by law, Bailey Capital GmbH shall not be liable for indirect, incidental, consequential, or special losses arising from use of the website or purchase of products.
Our liability for claims relating to products or services shall, to the extent permitted by law, be limited to the purchase price paid for the relevant product.
Mandatory statutory consumer rights remain unaffected.
13. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including:
- courier disruption;
- customs delays;
- supply chain interruption;
- internet or technical outages;
- natural disasters;
- governmental actions.
14. Privacy
Personal data is processed in accordance with our Privacy Policy.
15. Changes to Terms
We may update these Terms from time to time.
The version published on this website at the time of purchase will apply to your order.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of Switzerland.
The courts of Zurich, Switzerland shall have jurisdiction, except where mandatory consumer protection law provides otherwise.
17. Contact
For questions regarding these Terms: